Program description

Every year, thousands of employees are hired or promoted into their first management role, and every year, many of them fail. Frontline employees play a critical role to your business. Selecting and building management skills is central to an organization’s business strategy. While strong leaders set an organization’s vision, strong supervisors and managers communicate and realize that vision.

Other important information

Take the following 10 courses to complete the certificate:
Frontline Leadership
Handling Conflict at Work
Effective Communication
Embracing Change at Work
Using Your Strengths
Becoming a Team Player
Prioritizing My Time
Professionalism
Dealing with Difficult People
Delivering Great Customer Service

Program cost

Visit the Corporate College website here for pricing.

Financial aid eligibility

This program is not Federal Financial Aid/Pell Eligible.

Scholarships, payment plans, and other financial aid options may be available.  For more information, call 216-987-0272.

Upon completion students receive

Certificate of Completion for each course as well as Program Certificate

Related Programs/Training

To Register for and Learn more about Frontline Manager Certificate Program here and here