Program description

Frontline managers and supervisors play a vital role business, supervising the employees who deliver the products and services your valued customers desire.

Investing in talent development, at this critical point, leads to improved supervisor effectiveness and engagement, increasing the likelihood of employee productivity, retention and engagement. A well-developed frontline workforce also provides a greater pool of candidates to fuel your talent pipeline as well as improved customer satisfaction and return business.

Corporate College offers the Frontline Manager Certificate Program to equip upcoming, new, and seasoned supervisors with the tools they need to succeed in their leadership roles. Facilitated by Corporate College leadership experts, participants will grow their abilities and earn their Frontline Manager Certificate upon the completion of ten half-day sessions.

Other important information

Take the following 10 courses to complete the certificate:
ZLDR-1211
Handling Conflict at Work
Effective Communication
Embracing Change at Work
Using Your Strengths
Becoming a Team Player
Prioritizing My Time
Professionalism
Dealing With Difficult People
Delivering Great Customer Service

Program cost

Visit the Corporate College website here for pricing.

Financial aid eligibility

This program is not Federal Financial Aid/Pell Eligible.

Scholarships, payment plans, and other financial aid options may be available.  For more information, call 216-987-3075

Upon completion students receive

Certificate of Completion for each course as well as Program Certificate

Related Programs/Training

To Register for and Learn more about Frontline Manager Certificate Program here and here