The Certificate of Proficiency in Administrative Specialist offers coursework in business practices and workplace technology in order to prepare students for a variety of entry-level administrative positions including Administrative Assistant, Clerical Assistant, Receptionist and Office Assistant. 

Program contact: Learn more

Financial Assistance funds cannot be applied towards this program. Request for eligibility to utilize Financial Assistance funds for this program is currently pending.

This certificate will be automatically awarded when the certificate requirements are completed. If you do not want to receive the certificate, please notify the Office of the Registrar at

Learn more about how certificate credits apply to the related degree.

Gainful Employment Disclosure

  • Students must be able to touch type at a combined speed and accuracy rate of 35 wpm.  Typing placement test available in Campus Assessment Centers.  Students who do not achieve appropriate score on placement test must complete BT-1000 Keyboarding and Document Formatting course and pass with a minimum grade of C prior to entrance to this certificate program.

Program Learning Outcomes

This program is designed to prepare students to demonstrate the following learning outcomes:

  1. Work independently and collaboratively to meet the needs of the organization.
  2. Exhibit professional and ethical conduct in personal and professional relationships according to office protocol.
  3. Utilize word processing, spreadsheet and presentation productivity software effectively.
  4. Listen, read and provide verbal, written and electronic instructions, direction and procedures; responding appropriately to coworkers, clients and other professionals.
  5. Create, input, edit, organize and print various business documents accurately and according to business industry standards.
Plan of Study Grid
Summer StartCredit Hours
BT-1201 Word Processing 3
Select one of the following: 3
College Composition I  
Honors College Composition I  
Select one of the following: 3
Computer Applications  
Honors Computer Applications  
 Credit Hours9
First Semester
BADM-2010 Business Communications 3
BT-1700 Business Spreadsheets (Excel) 3
BT-2210 Presentation Software 2
Select one of the following: 3
Information & Records Management  
Business Technology Elective 
 Credit Hours11
Second Semester
BT-2040 Emerging Workplace Technology 3
BT-2200 Advanced Word Processing 3
BT-xxxx Business Technology Elective2-3
BT-xxxx Business Technology Elective3
 Credit Hours11-12
 Total Credit Hours31-32