http://www.tri-c.edu/corporatecollege/professional-development/quality/iso-standards/index.html

ZISO-1039 Certified Quality Auditor (CQA) Refresher

2.4 CEU’s

This is an 8-week course designed to prepare quality professionals for the Certified Quality Auditor (CQA) Examination that leads to CQA Certification from the American Society for Quality (ASQ). The course will review the significant sections of the CQA Body of Knowledge including audit planning, audit process, fundamentals, auditor competencies, audit program management and a number of quality tools used in the audit process. Sample exam questions will be reviewed throughout the course to give students the feel of the exam.

Contact hours: 24

Not financial aid eligible.

ZISO-1040 Certified Quality Engineer (CQE) Refresher

3.3 CEU’s

The course is designed for individuals preparing for the Certified Quality Engineer (CQE) exam. It provides a comprehensive review of the CQE Body of Knowledge, established by the American Society for Quality, and reinforces the understanding of a quality engineer’s role. This course will increase participants' skills using metrology and statistical methods to diagnose and correct improper quality control practices and will refresh their skills relating to applying and analyzing testing and inspection procedures.

Contact hours: 33

Not financial aid eligible.

ZISO-1041 Certified Manager of Quality/Organizational Excellence (CMQ/OE) Refresher

2.4 CEU’s

This is an 8-week course designed to prepare quality professionals for the Certified Manager of Quality/ Organizational Excellence (CMQOE) Examination that leads to CMQOE Certification from the American Society for Quality (ASQ). The course will review the significant sections of the CMQOE Body of Knowledge including Leadership, Teams/ Team Processes, Code of ethics, Strategic Planning, Stakeholder Analysis, Management Skills, Communication Skills, Project Management, Quality Systems, Quality Management Tools, Measurement/Metrics, Customer & Supply Management. Sample exam questions will be reviewed throughout the course to give students the feel of the exam.

Contact hours: 24

Not financial aid eligible.

ZISO-1044 Certified Quality Technician (CQT) Refresher

2.4 CEU’s

This course prepares participants to take ASQ’s Certified Quality Technician (CQT) exam. It is designed for those who can analyze quality problems, prepare inspection plans and instruction, select sampling plan applications and apply fundamental statistical methods for process control.

Contact hours: 24

Not financial aid eligible.

ZISO-1064 Certified Quality Improvement Associate (CQIA) Refresher

1.8 CEU’s

The Certified Quality Improvement Associate (CQIA) is an individual who has basic knowledge of quality tools and their uses and is involved in quality improvement projects, but does not necessarily come from a traditional quality area. This refresher course reviews in detail the CQIA Bodies of Knowledge to help those individuals preparing to take the American Society for Quality (ASQ) Certified Quality Improvement Associate Exam.

Contact hours: 18

Not financial aid eligible.

ZISO-1130 Plexus: Understanding and Internal Auditing for ISO 14001:2015

2.4 CEU’s

An environmental management system (EMS) based on the ISO 14001 standard is recognized worldwide as a superb methodology for reducing environmental hazards, maintaining regulatory compliance and as a cost-saving vehicle. Environmental management system internal auditors assist an organization in maintaining an effective EMS and in meeting environmentally sensitive targets and objectives. Using environmental methodology and tools, this ISO 14001:2015 EMS internal auditor class helps your organization drive continuous improvement. Learn a range of internal EMS auditing skills that will help you become a strong advocate and auditor in your company's effort to obtain maximum value from your commitment to environmental issues. Gain confidence in your audit skills - from planning through reporting the results. Acquire actual experience working as a member of a functioning audit team during the course.

Contact hours: 24

Not financial aid eligible.

ZISO-1149 Exemplar Global Certified/Plexus ISO 9001:2015 Lead Auditor Training

3.6 CEU’s

Learn a full range of auditing skills to help you become a strong advocate in your company's efforts to obtain maximum value from your commitment to ISO 9001:2015. Through interactive learning methods, participants will acquire the necessary skills to become a leader in preparing and conducting audits. Successful completion of this course meets the training requirements for certification of individual QMS Lead Auditors.

Contact hours: 36

Not financial aid eligible.

ZISO-1152 Exemplar Global Certified/ Plexus: ISO 9001:2015 Understanding and Internal Auditor Training

2.4 CEU’s

Designed for new or experienced internal auditors, this course provides participants with an understanding of the requirements of auditing to ISO 9001:2015. Participants will acquire the necessary skills to become a leader in preparing and conducting audits through interactive methods while avoiding lecture-based learning. Successful completion of this course meets the training requirements for certification of individual QMS Internal Auditors.

Contact hours: 24

Not financial aid eligible.

ZISO-1153 Exemplar Global Certified/Plexus ISO 9001:2015 Internal Auditor Training-IATF16949:2016 AutoEmphasis

2.4 CEU’s

This internationally-accredited 3-day course is designed for new internal auditors and experienced internal auditors who need to perform internal quality audits to IATF 16949:2016. Participants will complete an in-depth review of ISO 9001:2015, IATF 16949:2016, and the tools to effectively prepare and conduct internal audits. Through individual participation and group exercises, participants will apply and audit the requirements of ISO 9001:2015 and IATF 16949:2016 through case study activities that focus on industry-recognized auditing techniques. A final examination is included at the end of the course.

Contact hours: 24

Not financial aid eligible.

ZISO-1154 Plexus AS9100D: Understanding and Internal Quality Auditing

2.1 CEU’s

Internal audits remain a crucial requirement of the AS9100D standard to verify the compliance of an organization’s quality management system to the standard. This course is designed for both new and existing internal auditors who need a thorough refresher on how to perform an internal audit to AS9100. Participants will gain an in-depth understanding of AS9100D and the tools needed to effectively prepare and conduct first- and second-party audits to AS9100D. Using interactive learning methods, this course engages participants in a detailed review of AS9100D including key changes related to counterfeit parts, documented information, operational risk management, process approach and risk-based thinking.

Contact hours: 21

Not financial aid eligible.

ZISO-1155 Plexus: ISO 13485:2016 Medical Devices Understanding and Internal Auditor

2.4 CEU’s

In the field of medical products, devices, and components, regulatory requirements and customer expectations are demanding. Throughout the world, manufacturers and their suppliers are expected to comply with the highest standards and regulations. ISO 13485 Medical Devices is the standard for organizations engaged in the manufacture of medical devices. Designed for new and current auditors interested in sharpening their auditing skills, participants will acquire the necessary skills to become a leader in preparing and conducting 1st and 2nd party audits to ISO 13485. This course includes a simulated audit, based on documentation from an actual organization, so participants can develop and refine their newly acquired knowledge and skills.

Contact hours: 24

Not financial aid eligible.

ZISO-1159 Value Stream and Process Mapping

2 CEU’s

This course teaches participants various methods for mapping business processes. It includes 16 hours of classroom instruction and two to four hours of online assignments (varies by individual). Through experiential instruction, discussion, group activities and hands-on exercises, participants will learn how to identify a business process, read and create process maps and document the process.

Contact hours: 20

Not financial aid eligible.

ZISO-1161 Plexus: Understanding ISO 9001:2015

1.6 CEU’s

Learn the concepts of ISO 9001:2015 through the use of hands-on, interactive learning. This course covers an in-depth, clause by clause review of the Standard.

Contact hours: 16

Not financial aid eligible.

ZISO-1164 Core Tools I: Plexus Understanding and Implementing APQP, Control Plans, PPAP and FMEA

2.4 CEU’s

Learn the skills needed to implement the Advanced Product Quality Planning (APQP) process, develop control plans and complete the production part approval process smoothly, efficiently and effectively within your company. Establish the foundation to avoid Murphy's Law — things that could go wrong don't have to with successful use of Failure Modes and Effects Analysis (FMEAs). Acquire the skills necessary to complete all five APQP phases from "voice of the customer" through final output, including control plan methodology and Production Parts Approval Process (PPAP) submission. This course will also teach you the skills to understand and use FMEAs as well as risk reduction and defect prevention.

Contact hours: 24

Not financial aid eligible.

ZISO-1165 Core Tools II: Plexus Understanding and Implementing MSA and SPC

1.6 CEU’s

Establish the foundational knowledge needed to analyze your manufacturing system and enhance its effectiveness. Gain a basic understanding of how to establish, analyze and implement a statistical process control (SPC) system in a manufacturing environment. Discover how to implement and audit SPC fundamentals at your facility and develop a statistical toolbox that can be used for each of your projects. Gain a better understanding of how to develop measurement studies. Identify the linkages between measurement systems, using techniques of measurement systems analysis (MSA) and the appropriate tools for defining its continued capability and effectiveness. This course includes activities to help you understand and audit your measurement system.

Contact hours: 16

Not financial aid eligible.

ZISO-1171 Understanding the New ISO 17025:2017

0.8 CEU’s

ISO 17025:2005 is an indispensable tool in the form of a standard to develop and establish a quality system for a laboratory. This workshop provides an introduction to the new ISO/IEC 17025:2017, discussing the new structure/content, outlining the key changes and conducting a crosswalk comparison to ISO/IEC 17025:2005 to help learners understand and apply the new requirements.

Contact hours: 8

Not financial aid eligible.

ZISO-1172 Internal Auditor Refresher Course

0.8 CEU’s

Audits remain a crucial requirement of the ISO/IATF standards to verify the compliance of an organization's quality management system. Internal auditors must be knowledgeable of ISO/IATF requirements to effectively perform internal audits. Taught by experienced auditors, this one-day refresher course is designed for both new and existing auditors who need a thorough refresher on how to perform an internal audit. Participants will review the tools needed to effectively prepare and conduct first- and second-party audits. This course uses interactive learning methods to engage participants in a review of documented information, process approach and risk-based thinking.

Contact hours: 8

Not financial aid eligible.

ZISO-1173 Special Topic - FMEA: What's New?

0.8 CEU’s

A new set of common FMEA requirements/expectations enables suppliers to have a single FMEA business process with a set of methods and tools to produce robust FMEAs that meet customer needs. This workshop provides a review of the harmonization and standardization of the AIAG FMEA manual's 5th edition.

Contact hours: 8

Not financial aid eligible.

ZISO-1179 Effectively Handling Supplier Nonconformances (Online)

1.6 CEU’s

Discover how to develop, implement and maintain effective supplier nonconformance and supplier partnership programs in your organization. Participants will learn the differences between short-term (interim/remedial) action and long-term (corrective/preventive) action and how to implement key supplier metrics for monitoring and improvement.

Contact hours: 16

Not financial aid eligible.

ZISO-1181 Plexus: ISO 45001:2018 Internal Auditor Training for Occupational Health and Safety

2.4 CEU’s

This three-day course provides internal-audit team members with the knowledge to interpret and audit occupational health and safety (OH&S) management system requirements, based on the requirements of ISO 45001:2018 and ISO 19011:2018.

Contact hours: 24

Not financial aid eligible.

ZISO-1182 Technical Writing Fundamentals (Online)

3.2 CEU’s

Students will learn the process of technical writing through hands-on projects that include identifying the audience, organizing content, document revision and document design. This course covers an assortment of writing styles, including web writing, definitions, descriptions, instructions, reports and basic business communication.

Contact hours: 32

Not financial aid eligible.

ZISO-1183 Introduction to Supply Chain Management (Online)

18 CEU’s

Supply chains encompass the companies and the business activities needed to design, make, deliver and use a product or service. Businesses depend on supply chains to survive and thrive. Every business fits into one or more supply chains, with a role to play in each of them. This course provides an organized framework for understanding the essential concepts of supply chain management, and how to develop and deploy supply chains to achieve success in a fast-paced global economy.

Contact hours: 180

Not financial aid eligible.

ZISO-1184 Plexus: AIAG & VDA Design FMEA: Transition for Practitioners

1.6 CEU’s

This course will assist you in transitioning from the AIAG FMEA Fourth Edition to the AIAG & VDA FMEA Handbook. Learn to execute Design FMEA according the new handbook by achieving a deeper understanding of the explicit and subtle changes, along with high impact benefits that will bring your organization’s DFMEA to the next level of product design robustness.  By the end of this training you will be able to describe, analyze, exemplify and apply the improvements in the AIAG & VDA FMEA Handbook. Additionally, you will gain the skills necessary to evaluate the consistency of DFMEA application, measure its effectiveness and efficiency within your organization, and develop a transition implementation plan from the AIAG FMEA Fourth Edition methodology to the seven-step approach recommended by the AIAG & VDA FMEA Handbook.

Contact hours: 16

Not financial aid eligible.

ZISO-1185 Plexus: Transitioning to ISO 45001:2018 Occupational Health and Safety

1.6 CEU’s

This two-day training provides an in-depth review of the changes from OHSAS 18001 to ISO 45001:2018. This training program provides participants with the necessary knowledge to support their organization in achieving compliance to ISO 45001:2018. It is designed for experienced implementation-team members and other experienced representatives from key functional groups responsible for transitioning the organization's management system to ISO 45001:2018.

Contact hours: 16

Not financial aid eligible.

ZISO-1186 Plexus: AIAG & VDA Process FMEA: Transitioning for Practitioners

1.6 CEU’s

This course will assist you in transitioning from the AIAG FMEA 4th Edition to the AIAG & VDA FMEA Handbook. Learn to execute Process FMEA according the new handbook by achieving a deeper understanding of the explicit and subtle changes, along with high impact benefits that will bring your organization’s PFMEA to the next level of manufacturing process design robustness.  By the end of this training, you will be able to describe, analyze, exemplify and apply the improvements in the AIAG & VDA FMEA Handbook. Additionally, you will gain the skills necessary to evaluate the consistency of PFMEA application, measure its effectiveness and efficiency within your organization, and develop a transition implementation plan from the AIAG FMEA 4th Edition methodology to the 7-Step approach recommended by the AIAG & VDA FMEA Handbook.

Contact hours: 16

Not financial aid eligible.